The facility is centrally located in the downtown area of Sioux Falls and within walking distance of other community resources. Veterans Services offers laundry facility, showers, bathrooms, computer access for job searches and resume preparation, VA services, addiction meetings, HUD VASH meetings, and snacks.

Volunteers of America hosts a Veteran Outreach Center Monday through Friday, where Veterans and their families can access immediate resources including: laundry room and necessary supplies. shower facilities and personal care supplies, computer resource center, community day room with coffee and snacks, and access to copier and mail center. For eligible Veterans experiencing homelessness, at risk of homelessness, or those experiencing life changes that can threaten their existing housing stability, Volunteers of America services and assistance may also include: referrals/linkage to VA Housing and community Veterans' services, coaching/case Management that is focused on employment, housing retention and budgeting, processing requests for copies of DD-214s, help getting government issued identification, job-related transportation, job skills training, obtaining materials for new jobs, and job retention once a job is found.